Welcome to the Oregon Veterinary Diagnostic Laboratory at Oregon State University. Our goal is to serve you in the best way possible. Click the links below to learn about the new OVDL Online Client Portal, access interactive guides and create a login for your account.
  • CoreOne Online Client Portal 
    • The OVDL CoreOne Online Client Portal is your one-stop website for testing and financial information. Through the portal you can create submissions and order tests before sending in your samples, check the progress of your submissions, view finalized results and supplemental documents, see your invoices and statements any time, and make secure, online payments.
  • How to request access the CoreOne Online Client Portal
    • To request access to the portal, please complete the New Client Account Request form. Even if you are an existing OVDL client who would like to add portal access, we are routing all requests through our new client form to ensure we have current account information and authorization documentation. There are two documents the primary account holder will need to sign, a Revolving Charge Agreement and and OVDL Client Rights & Responsibilities Overview. These documents will be sent via DocuSign for an electronic signature. 
  • How to access the CoreOne Online Client Portal
    • Once the OVDL receives the completed documents via DocuSign and the account set up is complete, an email with instructions for signing into the account will be sent to the Primary Account Holder and approved additional contacts.

Note: Samples will not be tested until a new account is set up and all documents have been electronically signed by the primary account holder via DocuSign.

CoreOne Resources

The OVDL is excited to implement the CoreOne Online Client Portal. With this implementation, we have created several resources to assist clients in transitioning to this new system.

CoreOne Portal Resources

 

 

CoreOne Report Design Walk-Through 

The CoreOne laboratory information management system transition has allowed for several updates across the OVDL. One of the most noticeable changes is the new design of test reports. Changes to reports allow for a clearer understanding of test results and processes, while also enhancing the report’s overall readability. The OVDL has updated reports to display data in an efficient, descriptive format, unlike that of other laboratories.

Hover your cursor over the orange question mark circles to learn about the various components of a final report.

 

CoreOne Invoice Walk-Through

The OVDL generates an invoice once all test requests on an accession have been finalized. The invoice includes details of the patient and tests processed for the specific accession. 

 

 

CoreOne Statement Report Summary Walk-through

At the end of each month, the OVDL generates a Statement Report, detailing the invoices processed to a client’s account during the month. Additionally, if there was a balance from the previous month(s), it will be included, as well as any applicable late fees. 

For clients with an OVDL account, please be aware that payments are applied to the oldest outstanding charge on your account. Payments are not applied to individual charges. This Statement Report is provided as an informational copy. Please use the Total Amount Due on your monthly Statement Report to avoid late fees.

 

CoreOne Email Resources