Quality Assurance

Quality Assurance at OSUVDL

The Oregon State University Veterinary Diagnostic Laboratory (OSUVDL) is committed to the establishment and maintenance of a quality assurance program that ensures that all procedures and documentation are in compliance with the quality standards of the American Association of Veterinary Laboratory Diagnosticians (AAVLD).  This commitment is shared by all levels of management of the Oregon State University College of Veterinary Medicine.

The laboratory is committed to providing a high level of service, with sufficient input and feedback from clients, staff, regulators, advisory boards, The Oregon Veterinary Medical Association (OVMA), and production groups to warrant the highest level of customer satisfaction.

The objective of the Quality Assurance Unit is to implement the OSUVDL Quality Program and provide training to the staff to ensure that conduct of procedures and documentation of results meet the standards expected by the client and required by appropriate regulatory agencies.

Jerry R. Heidel, DVM, PhD
Laborary Director

Karyn E. Bird, DVM, PhD
Quality Manager