The hospital operates on an appointment basis. It is important for each
admission to be a referral, even though we may have seen the animal
previously. Either veterinarians or clients may call to make an
appointment. It is suggested that: 1) a referral form be sent with the
client at the time of the appointment, or 2) you can fax it to us at
541-737-8651, or 3) that the veterinarian telephone the Veterinary
Teaching Hospital prior to the appointment time, in accordance with the
American Veterinary Medical Association Guidelines for Referrals,
1980. To avoid confusion and miscommunication, adherence to this
request is desirable; without this form or prior telephone contact
regarding the case, the case may not be considered a referral. If your
supply of referral forms has been exhausted, you can contact the
Veterinary Teaching Hospital or download the form (PDF) from our website.
Cases will be assigned to a clinician in the most appropriate
specialty as schedules allow. It is also important to note that a case
may be transferred to another clinician within the Veterinary Teaching
Hospital in order to provide the best possible care for an animal. It
is also possible for several clinicians to be involved in the same
case, but a primary, or attending clinician will be designated. It is
also important to note, as a teaching hospital, veterinary students
will be actively involved in each case.
Referring Veterinarian Communication Policy
Communication between the Veterinary Teaching Hospital
clinical faculty and referring veterinarians is extremely important.
Every effort is made to contact referring veterinarians by telephone
within 24 hours after patients have been admitted (within 48 hours if
admission occurred over a weekend), notifying them that the animals are
being treated and identifying the clinician in charge of each case.
When a patient is discharged, the clinician sends a
discharge form with diagnosis, treatments given, and treatment
instructions home with the client, if applicable. A copy of the
discharge form followed by a referral letter or report discussing the
treatment, diagnosis, and prognosis of each case is sent to the
referring veterinarian. Should there be questions concerning the case,
the referring veterinarian should contact the hospital during business
hours. As a referring veterinarian, you may be contacted from time to
time by telephone by the clinician in charge of your referral to
discuss different aspects of the case.
The Veterinary Teaching Hospital reception desk is
staffed from 8:00 a.m. until 5:00 p.m., Monday through Friday. Please
contact our receptionist at 541-737-2858 to make an appointment or to
contact one of the clinicians.
Clinicians from the various service areas will be
available at different times during the day for consultations with
veterinarians and/or their clients. If the clinician is not immediately
available, a message may be left for the clinician to return your call.
Clients should be informed that the Veterinary Teaching
Hospital must charge for its services. Clients should also be prepared
to pre-pay half of the estimated bill when animals are admitted. The
remainder is due when the animal is discharged unless payment
arrangements are made at the time of admission on a "Charge Agreement"
form. Fee estimates may be obtained by calling the reception desk. The
hospital will accept personal checks as well as both MasterCard and
Visa for payment of fees.